Hi there!
My name is Jyl and I'm an experienced technical writer and graphic designer working remotely with teams across North America and Asia. My virtual pen has been used to describe carbon-neutral operations at Google, testing procedures for the BC Centre for Disease Control, research findings for PayPal, the heroic humanitarian efforts of the Red Cross, and nifty platform features for social media giant Hootsuite.
On the design front, I have designed many publications, reports, brochures, banners, infographics, and other visual materials for the Red Cross and numerous architecture studios.
I love collaborating with my clients to create purposeful, helpful, and engaging written and visual content. I hold undergraduate and graduate degrees in communications.
EDUCATION & training
Master of Arts - Communications, Royal Roads University - 2007
Thesis: Uses and gratifications of SMS
Bachelor of Applied Arts - Communications, Mount Royal University - 2005
UX Writing Academy Course, UX Writing Hub, 2019
Inbound Marketing Certification, HubSpot
TOOLS
Adobe Creative Suite (Illustrator, InDesign, Photoshop, Acrobat)
Video: Adobe Premiere Pro, Camtasia
Data Analysis: Microsoft Power BI, Tableau, Google Analytics
Documentation: Madcap Flare, Confluence
Others: Jira, Lucid Chart, Zendesk Guide, Monday.com, Trello, Microsoft Office
Say Hello!
Have a project in mind?
Give me a dingle at:
E: jylianrussell@gmail.com
WhatsApp: +505-8969-9110
LinkedIn: https://ca.linkedin.com/in/jylianrussell